Delivery Information

Delivery Terms

Shipping costs are based on the weight of the items in your cart and will be calculated when you check out.

All UK orders are sent First Class via Royal Mail's Signed For service and all overseas orders are sent via Royal Mail's International Signed For Airmail Service.

We aim to process and ship orders the same working day if payment is made before midday; otherwise, the next working day.

Please note we do not ship on Saturdays. . We advise that you allow 3 - 5 business days after dispatch for UK standard and 10-14 days for International shipments before you report non-delivery.

We are not responsible for packages delayed or confiscated by your internal customs authorities.

Shipping enquiries cannot be answered by telephone.

If you are located in the UK and the value of your cart exceeds £41, we recommend you select to have your order sent via Royal Mail Special Delivery Next Day

which provides a much more reliable service as well as insurance up to £500. By selecting this option, you ARE NOT purchasing a warranty that your package will arrive the day after you place your order,

you are merely upgrading the shipping method to the Royal Mail UK Special Delivery Next Day Service. Royal Mail guaranteed next day service Mon-Fri ONLY.

 

Q) Where is my Tracking Information.

A) We now use Royal Mails E-mail Notification System to Stop the information ending up in your Spam Folders. Please allow the items to go through the scanning system at Royal Mail, Before Requesting your tracking information.